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Discussion Starter · #1 · (Edited)
Folks, just recently I purchased a Houser and Fox front end from ATV Galaxy. Everything arrived on time no sweat and packaged real nice. When fitting the front end I suspected the shocks may have been a little long when measured I find out they have sent 19.5 inch shocks instead of 18.5, I know one thing the front of the 700 looked like a monster truck. I rang Galaxy and they could not have been more apoligenic. They checked and confirmed that I had been sent the wrong shocks. With in 24 hours they sent out new shocks with a tracking no before I had even sent the old ones back.

By the way Galaxy will credit my Visa the return postage cost for the old shocks and sent the new ones out free of charge.

Now Folks thats Customer Service

Overlord
 

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Say overlord, I need some shocks hahahaha
 

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Discussion Starter · #4 ·
Mate I got some bad ass 19.5 Fox Gen 2 going real cheap.

Overlord
 

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LMAO, so they trusted you enough to send them back to the company? that is awesome.
 

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Discussion Starter · #6 ·
They sure did the silly buggers
 

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really good company. I got my nerf bars and skid plate. Going to get the house steering stem set up next. They usually have the best prices around as well.
 

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Discussion Starter · #8 ·
Gota agree with ya there chubby


Overlord
 
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